Get ready to indulge in the latest episode of Hospitality Hangout, where your hosts, Michael Schatzberg “The Restaurant Guy” (Schatzy) and Jimmy Frischling “The Finance Guy,” turn up the heat with an extraordinary guest. Samir Zabaneh, CEO and Chairman of TouchBistro, joins the culinary conversation.
The hosts dive into the details of the point-of-sale system (POS) and TouchBistro’s game-changing solutions. They even serve up a fun “Two Truths and a Lie” game, teasing Samir while exploring his visionary approach to restaurant management with simplicity and efficiency.
What about Samir’s impressive professional background? Schatzy dishes on his financial expertise and thrilling transition into the fintech world. He highlights Samir’s groundbreaking insights into customer retention and his pursuit of vertical-focus software solutions. The conversation also uncovers Samir’s previous efforts with Heartland Payments, leading to significant acquisitions and Heartland’s merger with Global Payments.
TouchBistro’s mission is to simplify restaurant management, allowing you to focus on what matters – food, menu, and guests. Samir elaborates on the newly-formed partnerships with Margin Edge and Fresh KDS to enhance back-of-house functionality.
Your hosts and their guest also delve into the evolution of technology in the restaurant industry. From TouchBistro’s all-in-one platform to partnerships, loyalty, and the strong company culture, this episode is loaded with insights that will surely leave you craving more.
This conversation also brings you intelligence on customer engagement, data utilization, the promising role of AI in the industry, and TouchBistro’s annual State of the Restaurants report. If you’re eager to know about the rapid pace of technology adoption and the upcoming trends and challenges, you’re in for a treat.
So tune in to this information-packed episode. With a blend of wisdom and light-hearted moments (including a fun debate over “data” pronunciation), the latest Hospitality Hangout promises to nourish your entrepreneurial spirit. It’s a must-listen for every restaurant operator and hospitality professional eager to stay ahead of the curve in the ever-evolving world of restaurant innovation.