In the latest episode of the Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “The Finance Guy” chat with Simon de Montfort Walker, the senior vice president and general manager of the Oracle Food and Beverage Global Business Unit, to explore how restaurant operators can leverage their tech to build and expand their business.
Oracle Food and Beverage provides point of sale systems to restaurants as well as sports and entertainment venues across 160 countries, handling 330,000 points of sale and processing 5.9 billion transactions annually. The company specializes in giving operators fully customized and integrated solutions designed to fit their unique business needs.
“For a lot of people consolidating right now, we see it as an answer to the questions customers are asking—how are you creating integrated solutions for them? How are you tying together loyalty and point of sale?” says de Montfort Walker. “Our core priority is having an incredibly open system that allows us to touch as many other vendors as possible for real-time integration so our customers have a lot of choice.”
Oracle offers systems for online ordering, curbside pickup, and delivery, and supports menu expansion ventures via cloud kitchens and virtual brands. Your front of house, kitchen, and back-office operations are easily connected via the most secure cloud point of sale in the industry.
“Customers and clients we’ve seen be successful throughout COVID and all the changes in the marketplace are those that have invested in flexibility,” adds de Montfort Walker. “Technology has failed for a long time because it was innately not flexible… you have to build flexibility into the model without breaking the core of your business. There’s going to be a lot more experimentation and change to come.”
Click here for more recovery and relief information for restaurant, hospitality and food service operators. And to keep listening, check out The Hospitality Hangout podcast on Spotify!
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